Privacy Policy

1. Introduction

Softnivo IT Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, company name
• Project Information: Details about your project requirements
• Technical Data: IP address, browser type, device information
• Usage Data: How you interact with our website

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide customer support
• Deliver the services you have requested
• Send you relevant updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our business, subject to confidentiality obligations.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

8. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@softnivo.com
Address: Softnivo IT Solutions, Surat, Gujarat, India