Terms of Service
Last updated: December 31, 2024
1. Agreement to Terms
By accessing or using Softnivo IT Solutions' services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Services
Softnivo IT Solutions provides web development, mobile app development, cloud solutions, and related IT services. The specific scope of services will be defined in individual project agreements.
3. Project Agreements
Each project will be governed by a separate Statement of Work (SOW) or project agreement that outlines deliverables, timelines, payment terms, and other project-specific details.
4. Payment Terms
Payment terms are as follows:
- Payments are due as specified in the project agreement
- Late payments may be subject to a 1.5% monthly interest charge
- Work may be paused for overdue payments
- All fees are non-refundable unless otherwise stated
5. Intellectual Property
Upon full payment, all custom code and designs created specifically for your project will be transferred to you. Pre-existing code, frameworks, and third-party components remain subject to their respective licenses.
6. Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This obligation survives the termination of any agreement.
7. Limitation of Liability
Softnivo IT Solutions' liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.
8. Termination
Either party may terminate a project with 30 days written notice. Upon termination, client will pay for all work completed and expenses incurred up to the termination date.
9. Contact
For questions about these terms, contact us at:
Email: legal@softnivo.com
Address: Softnivo IT Solutions, Surat, Gujarat, India